Terms And Conditions

About Us

Established in the Chancery Lane area of the City of London, England. We are proud to have provided robing, bespoke tailored clothing and accessories to the members of the English Bar and the legal profession for many years. We look forward to being of service to you.

Making A Purchase

Making a purchase could not be easier. Just browse through our catalogue and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on the red "Check Out Now" button and you will be asked for the details we need to be able to complete your order.

We accept Visa, Mastercard . If you are shopping from outside the UK, place your order and your credit card company will convert the transaction into your own currency.

Shipping And Handling

The shipping charge for all orders to an address within the UK is £8.95. (Excluding the Channel Isles) INTERNATIONAL ORDERS: (Goods upto the value of £42.50 are sent by Royal Mail). Goods upto the value of: £100.00 - £46.50, £200.00 - £48.50. £300.00 - £50.00, £400.00 - £60.00, Over £500.00 - £70.00. are sent by insured express courier service

For orders placed outside the UK , please note that you are responsible for any import duties, clearance and brokerage fees (where applicable) in your own country and should check the duties and clearance fees with your local authorities.

It's a legal requirement that we declare the full value of the goods (excluding shipping charges) on all packages destined outside the United Kingdom.

Goods can be collected directly from our branch at: Temple Bar House, 23 Fleet Street, London EC4Y 1AA

Delivery Schedule

All orders will be despatched within 1 working days of receipt of payment with the exception of embroidery and special made to measure goods which usually take up to 14 working days to complete.

Back Orders

If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you prefer not to wait.

Tax Charges

For orders made within the UK or EU, by law, 20% VAT must be added. All orders dispatched outside the UK or EU are sent VAT free and you should click the "Exempt Button" to reduce VAT to zero.

For orders placed outside the UK and EU, please note that you are responsible for any import duties, clearance and brokerage fees (where applicable) in your own country and should check the duties and clearance fees with your local authorities.

It's a legal requirement that we declare the full value of the goods (excluding shipping charges) on all packages destined outside the European Union.

Credit Card Security

All credit or debit card transactions are processed on a secured server (SSL) and a gold padlock will appear when making a payment. We know of no documented cases of credit or debit card fraud using our shopping system over the Internet.

Reaching Us

If you need to reach us, please e-mail us on enquiries@stanley-ley.co.uk, Alternatively, you can call on +44 (0) 20 7353 3533 or fax us on +44 (0) 20 7247 8261 or write to us at Temple Bar House, 23 Fleet Street, London EC4Y 1AA, United Kingdom. Our shop opening hours are:- Monday to Friday 8:30am - 6:00pm

Privacy Policy

INTRODUCTION

In this privacy policy, "we" and "our" relates to STANLEY LEY, company number 18103, a company registered in England and Wales.

"You" and "your" relates to the natural person reading this document that is: considering purchasing, has purchased from STANLEY LEY or is making an enquiry.

HOW WE USE YOUR PERSONAL DATA

We will use the personal information you supply to us in the course of submitting an order for the purpose of fulfilling that order.

Along with, or instead of, placing an order you may have sent an enquiry to us, in which we will use the information you've provided to respond to and answer the enquiry.

We may contact you by telephone, email or other means in relation to your order, for example: notifying you of delivery status, updating you on stock availability or informing you of changes with the order. You cannot opt out of these communications. We will never combine these communications with marketing promotions that you have a legal right to opt out of.

We may use your data for marketing purposes but will always provide a means for you to opt out. We may occasionally use the data you supplied, in our own Legitimate Interest, to send details of products and services that we believe may be of interest to you. We will never use your data in a way that conflicts with your own legal rights and interests.

If we share information with a third party, such as a payment gateway or delivery company, their use of your data will be limited to the purpose of fulfilling your order.

We will make our reasonable endeavours to ensure that all third parties treat your personal data in a legal and appropriate way.

We endeavour not to transfer the data of EU citizens outside the EU but where we cannot avoid it we will only do so via a third party that have conformed to all of the appropriate EU legislation providing equivalent protection to that if the data was retained within the EU.

WHAT DATA DO WE HOLD?

We hold the personal data that you supplied in the course of placing your order or enquiry.

The data normally consists of: product information, transactional information, fraud checking information, name, address, phone number, email, special delivery instructions and potentially other information to ensure the successful completion of your order.

We may hold notes of our communication with you through different channels including, but not limited to: email, live chat, CRM (Customer Relationship Management system) and phone.

We will not seek personal information from you relating to race, religion, political affiliation, trade union membership, sexual orientation, medical or genetic history and we ask you not to provide such information to us under any circumstances.

HOW WE HOLD YOUR PERSONAL DATA

We will retain the personal information you supply to us in the course of submitting an order or an enquiry, for the purpose of fulfilling that order, responding to or processing that enquiry.

If you place an order, we will retain an electronic copy of your invoice data for the period required by HMRC, after which we will delete it.

Your information will be: securely stored on hardware that has limited access to only relevant persons; and on a server maintained by a third party such as a web host. Whether held by us on our hardware, or on our behalf by a third party, it will be kept secure and protected from unauthorised access using all reasonable means.

CO-OPERATING WITH LEGAL AUTHORITIES

If requested, we will pass information about you (and if relevant, your business) to legal authorities who have the legal right to demand such data.

YOUR RIGHTS

If you have engaged with us, but never placed an order, you may request the complete deletion of your details from our systems. Whether or not you have placed an order, you may request us never to contact you again, and we will comply with your request unless you make a further enquiry with us.

You have a number of rights in addition to those mentioned above, including access to the information ("the right to be informed"). If we process your data for marketing purposes on the basis of your Legitimate Interest, you have the right to object. You also have the right to withdraw your Consent to being marketed to, if you previously gave your Consent.

You have the right to see the data held about you and to receive a copy. You have the right to have any errors corrected. You have the right to ask and be told where your data came from.

You can exercise any of these rights by contacting us using the details below.

You have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk) if you believe any of your rights are being infringed.

STANLEY LEY do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

HOW TO CONTACT US

If you have any questions or concerns, please do not hesitate to contact us at, sales@stanley-ley.co.uk , or by telephone on +44(0) 207 353 3533

Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

RETURNS POLICY

UK Only

To receive a refund for the purchase price in the original form of payment we must be made aware within 14 days. Please note that original processing and shipping costs will not be refunded and it is the responsibility of the customer to pay any return shipping.

All products and packaging must be in new condition and may not be returned used, worn or altered in any way.

Without prior authorization product(s) will not be accepted.

All shipping and handling charges for your original order are non-refundable.

Requests for returns must be made within 14 days from the date of receipt of your order.

All returned product(s) must be returned/ received within 7 business days of your original notification.

Registered shipping of products which are returned, is the responsibility of the customer.

Your return will be processed within 10 days.

All custom-made items cannot be returned for an exchange or refund.

Please include the following information when returning an item:

The original invoice which was sent to you.

Detailed contact information.

Return Address

Stanley Ley

Temple Bar House

23 Fleet Street

London EC4Y 1AA

Remittance Terms

All ordered goods will be depatched immediately or upon completion.

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